Agaati FAQs and Support
If you have any specific questions not covered below, please contact us at support(at)agaati.com.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club debit and credit cards
I have a questions about my order, what should I do?!
Contact your best friend at support(at)agaati.com. We’re here 9:00am to 5:00pm PST. We’re will gladly answer any of your questions about Orders, Order Modifications, Shipping, Returns, & Cancellations. You can pretty much ask us anything you want to know and we will get you answers!
Do you ship internationally?
Yes, yes yes ! Shipping charges will apply.
I’d like to sell AGAATI in my store/boutique, what do I do?
Contact our wholesale team using CONTACT US support at support@agaati.com.We are always happy to make new friends and partners.
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How do I stay up to date?
Become a Member and sign up to our newsletter; don't worry, we won't bombard you with constant e-mails.
Where is your clothing made?
All our amazing designs are created out of headquarter in San Francisco bay area and is manufactured in a small production manufacturing house led by a woman founder in India. Our fabrics are sourced from India and US.
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What does being Sustainable mean to you?
Sustainable to us means simply being smart about the decisions made in our design and manufacturing process. We strive to have the lowest impact on our environment and other people we possibly can. Please visit About us to learn more.
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How do I care for my AGAATI items?
Each item is unique and may require different care. Attached to each garment is a care label that will provide you with care instructions to maintain the quality of your item.
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Professionally Clean : 85% of dry cleaners use a nasty chemical called Perc that’s linked to respiratory issues, birth defects and air pollution. Skip the standard dry cleaning and opt for green dry cleaners—a non-toxic, environmentally safe alternative. Even if your cleaners advertises as "green" or "organic," be sure to ask if they use Perc, hydrocarbons, or D-5 cleaners, and be sure to avoid the toxic stuff. Just say no to Perc.
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See Recommended Green Cleaners list at the bottom of the page
Hand Wash :Fill a sink with cold water. Add a tablespoon of delicate soap--scan the label and choose a plant-based detergent free of fragrance, optical brighteners, chlorine, and phosphates that are all bad for you and the environment. We recommend brands like Seventh Generation, Meyer’s, Honest Company, Method, or Earth Friendly Products. Place your item into the water and gently swirl it around for a few minutes. Drain and refill the sink with clean, cold water. Rinse your garment by swishing it around once more, and then gently press it to remove excess water. Be careful to not wring or twist, as this can distort its shape. Reshape the garment on a dry towel. Roll up the towel, pressing as you go, to help extract the water still left in the garment. Finally, reshape the garment, and lay it flat on a drying rack or on a fresh towel to air dry.
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Wash Cold :Wash clothes in cold water, as opposed to warm or hot, and always wait until you have a full load. Scan the label and choose a plant-based detergent free of fragrance, optical brighteners, chlorine, and phosphates that are all bad for you and the environment. We recommend brands like Seventh Generation, Meyer’s, Honest Company, Method, or Earth Friendly Products. Hang or lay flat to dry.
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Steaming & Ironing
A lot of fabrics can be steamed or ironed on a low setting, but we recommend you test a small area first. Use a dry iron on low for anything structured like a blazer or jacket—do not steam as it may affect the shape. If a fabric is shiny or has embellishments, do not iron.
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Recommended Green Dry Cleaners
LOS ANGELES
| Brentwood Royal Cleaners |
256 26th St. Santa Monica, CA 90403 310-315-1520 |
| Cleaner by Nature |
2407 Wilshire Blvd. Santa Monica, CA 90403 310-315-1520 |
| Del Mar Natural Cleaners |
701 Washington Blvd. Venice, CA 90292 310-482-0060 |
| Phillips French Cleaners |
15224 W Sunset Blvd. Pacific Palisades, CA 90272 310-454-7244 |
| Pico Cleaners |
5852 Adams Blvd. Culver City, CA 90232 310-274-2431 |
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Village Cleaners (30% off first visit) |
8265 Santa Monica Blvd. West Hollywood, CA 90046 323-654-6811 |
NEW YORK
| Cameo Cleaners of Gramercy Park |
284 Third Ave New York, NY 10010 212-677-3949 |
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The Eco Laundry Company (10% off per piece w/ a Reformation label) |
249 West 18th Street New York, NY 10011 646-649-3806 |
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236 3rd Ave. New York, NY 10003 646-677-6044 |
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| EcoMat |
837 Union St New York, NY 11215 718-857-2990 |
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Green Apple Cleaners (20% off per piece w/ a Reformation label) |
186 9th Ave New York, NY 10011 1-888-458-8262 |
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8 Spruce St New York, NY 10038 1-888-458-8262 |
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92 Greenwich Ave New York, NY 10038 1-888-458-8262 |
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| Jeeves of Belgravia |
39 East 65th St New York, NY 10065 212-570-9130 |
| Meurice Garment Care |
31 University Pl New York, NY 10003 212-475-2778 |
SAN FRANCISCO
| Blu-White Cleaners |
600 Embarcadero San Francisco, CA 94123 415-541-4941 |
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Greener Cleaners (10% off per piece w/ a Reformation label) |
650 “A” Florida St San Francisco, CA 94110 415-963-4363 |
| Pacific Heights Cleaners |
2437 Fillmore St San Francisco, CA 94115 415-567-5999 |
| SF Green Clean |
222 Halleck St San Francisco, CA 94129 415-567-2100 |
| Union French Cleaners |
1718 Union St San Francisco, CA 94123 415-923-1212 |