Shipping
Standard Shipping : Average delivery time: 7-10 business days.
Pre Orders: Average delivery within 3-4 weeks within USA
Express Shipping : USD $25.00 Average delivery time: 3-4 business days within USA, available on limited products as we follow a sustainable on-demand model to minimize waste in most scenarios
When will my order ship out?
We are a sustainable fashion business focused on minimizing waste and dedicated to consciously handcrafting and customizing each garment for our clients individually on the receipt of an order. We do not produce bulk inventory in most cases, instead focus on delivering a personalized experience of a unique garment to each client.
Depending on the artisan/maker workload, your order will ship out in 5-7 business days from your purchase date. If anything were to change, we will contact you. Orders placed after 1 pm PST on Friday will be processed the following Monday morning, major Holidays excluded.
Can you ship to PO box?
Unfortunately, we cannot ship to P.O. Boxes.
Do you ship internationally?
Yes we do! The shipping cost will be actuals based on the courier company's charges. Europe and Asia is approximately $60 for light weight.
If you have any questions about the status of your order please reach out to Customer Support at contact@agaati.com
What if something I ordered arrived damaged?
We spend atleast 2 hours ironing and checking the pieces so hopefully this will never happen
My package is lost!
Oh no! If your package has been lost in transit, please reach out to contact@agaati.com right away. After an order has been delivered to the correct shipping address, we cannot be held liable for lost or stolen packages.